Self-improving business communications platform

Today, Palmer AI answers your calls and texts around the clock, captures what customers need, books appointments on Reception plans and texts you a summary.

See what Palmer AI could automate How Palmer AI works
  • Answers 24/7
  • Says it's an AI, every time
  • Built in Moncton, NB
Phone calls and text messages flow into Palmer AI, which answers, captures the caller's details, can book appointments and sends the owner a summary. Photos sent by text are received and acknowledged.

How Palmer AI works

  1. A customer calls or texts.

    Palmer AI picks up, day or night, and says it's an AI.

    1. Customer: Hi, any openings Tuesday?
    2. Palmer AI: Hi! I'm Palmer AI, the AI assistant for Your Business. Tuesday has 2:30 or 4:00 open. Which works?
    3. Customer: 2:30 please.
    4. Palmer AI: You're booked for Tuesday at 2:30. See you then!
    5. Customer: Perfect, thanks!
    Illustration: a customer texts a business, and Palmer AI answers, says it is an AI assistant, and books the appointment.

  2. Palmer AI takes the next step.

    It answers your FAQs, captures the details and, on Reception plans, books into Google Calendar.

  3. You get the summary.

    Who called, why, and when to call back. Nothing waits in voicemail.

Conversations shown are illustrations.

Where Palmer AI is headed

Your conversations will become business intelligence.

Palmer AI is being built to turn your authorized communication history into answers you can act on.

Illustration: conversations will become structured records, records will reveal patterns, and patterns will become recommendations.

Illustrative examples of future analysis. Not real customer data.

It will get sharper over time.

Monthly
What customers asked for.
Quarterly
Where demand is shifting.
Yearly
Seasons, lost business, when to hire.

AI consulting, from plan to rollout.

Jesse Palmer, founder of Palmer AI Consulting Group

Built with a security-first engineering mindset.

Jesse Palmer, CEO and founder

  • CompTIA Network+
  • CompTIA Security+
  • CompTIA CySA+
  • CompTIA SECAI+
  • Security first. Every recommendation is weighed for risk.
  • Plain English. You always know what we're doing and why.
  • Results first. Time saved, costs cut, revenue earned.
More about Jesse

Palmer AI Consulting Group was founded with a simple belief: AI should work for your business, not the other way around. Too many organizations are overwhelmed by the noise around artificial intelligence: the hype, the jargon, the uncertainty.

With a background in cybersecurity and IT infrastructure, Jesse brings a uniquely practical lens to AI. Every recommendation is grounded in real-world implementation, security-first thinking, and a relentless focus on what actually delivers results.

Based in Moncton, New Brunswick, Palmer AI serves businesses across Canada, from local SMBs taking their first steps with AI to enterprise teams looking to scale intelligently.

See what Palmer AI could automate for you.

Tell us about your business. Every enquiry is read by Jesse, not routed through a queue.

Start the conversation
Email
jesse.james@palmeraiconsulting.com
Location
Moncton, New Brunswick
Reply
Within 24 hours